Terms and Conditions - Hedge Trimming Deptford
Welcome to Hedge Trimming Deptford. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Service Agreement
These terms outline the rules and regulations for the hedge trimming services provided by Hedge Trimming Deptford.
Service Description
We offer professional hedge trimming services, including pruning, shaping, and maintenance to ensure the health and aesthetics of your hedges. Our services are designed to meet the specific needs of each client, ensuring satisfactory results.
Booking and Scheduling
To schedule a service, please contact us through our designated booking system. Upon confirmation, a service window will be provided.
Rescheduling and Cancellations
- If you need to reschedule, please notify us at least 48 hours in advance.
- Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.
Pricing and Payment Terms
All prices are quoted in GBP and are subject to change based on the complexity and size of the hedge trimming required.
Payment Methods
- We accept cash, credit/debit cards, and online payments.
- Payment is due upon completion of the service unless prior arrangements have been made.
Late Payments
Late payments may incur additional charges. We reserve the right to suspend services until outstanding payments are settled.
Liability and Warranties
While we strive for excellence, Hedge Trimming Deptford is not liable for any unforeseen damages that may occur during the course of providing our services.
Damage Policy
- Clients must inform us of any known hazards in the service area prior to commencement.
- We carry liability insurance to cover accidental damages.
Service Guarantee
We guarantee the quality of our work. If you are unsatisfied with our service, please contact us within 24 hours, and we will address your concerns promptly.
Client Responsibilities
Clients are responsible for ensuring that the area to be serviced is accessible and free from obstructions before our team arrives.
Access to Property
- Ensure that our team has access to the necessary areas for service.
- Dangerous or restricted areas should be clearly marked or secured.
Preparation
Please remove any personal belongings or valuables from the service area to prevent accidental damage.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for providing and improving our services.
Information Collection
- Personal information collected may include your name, address, contact details, and payment information.
Data Usage
We use your information to schedule services, process payments, and communicate with you regarding your service appointments.
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Termination of Services
We reserve the right to terminate our services to any client under the following circumstances:
- Non-payment or repeated late payments.
- Violation of our terms and conditions.
- Unreasonable behavior towards our staff.
Effects of Termination
Upon termination, all outstanding payments must be settled immediately. Services will cease, and no further obligations will be owed by either party.
Changes to Terms and Conditions
Hedge Trimming Deptford reserves the right to update or modify these terms at any time without prior notice. Clients are responsible for reviewing the terms periodically.
Notification of Changes
- Significant changes will be communicated via email or postal mail.
- Continued use of our services after changes indicates acceptance of the new terms.
Dispute Resolution
In the event of a dispute, both parties agree to seek a fair and amicable resolution through discussion or mediation before pursuing legal action.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
Entire Agreement
These terms constitute the entire agreement between you and Hedge Trimming Deptford regarding the services provided and supersede all prior agreements and understandings.
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.